Marketing Specialist and Support

Littleton, New Hampshire
Coin Buying/Processing
07-20-2021
Littleton Coin Company
Depends on Experience  Hourly
Full Time
1st Shift 7:00AM - 3:30PM

Marketing Specialist and Support, Littleton, NH

As the communications liaison for Profile Coins & Collectibles, you'll handle all aspects of operations, focusing on Marketing and Customer Service.

 

About our company: Now 100% employee owned with a successful 75-year history, Littleton Coin Company is one of the largest direct response companies in the nation to sell coins, paper money and supplies to enthusiastic collectors. We are also one of the largest employers in Northern New Hampshire. We offer competitive pay and great benefits, including a 401(k) plan with up to 6% match, Employee Stock Ownership Plan, onsite wellness programs and a friendly, pleasant work environment. Position is located at company headquarters in Littleton, NH.

 

As a key member of our team, you'll use friendly and professional written communication to maintain Profile Coins & Collectibles' positive image. As you assist in all aspects of operations, your focus will be on marketing, customer service and inventory management.

 

Primary responsibilities include:

• Answering incoming customer phone calls

• Answering marketplace customer queries within established time frame

• Fielding all social media interactions and managing social media channels

• Building website SEO

• Proposing, developing and implementing an annual Social Media Plan

• Overseeing website design & functionality; ensuring email/website links are working properly

• Building and maintaining website product promotion schedule

• Assist with photography and photo editing as needed

 

Qualified applicant will have:

• 2 years college or equivalent

• 1 to 3 years business experience – Customer Service a plus

• Minimum 5 years experience in an office environment working with limited supervision

• Knowledge of the coin market; familiarity with numismatics preferred

• Basic telephone techniques (will train)

• Ability to tolerate some ambiguity and interruptions

• Excellent math skills

• Above average communication skills, both verbal and written

• Motivated self-starter with clearly demonstrated decision-making skills